Forward to Business Unit
forward_business
Active
Unique identifier for the template. Cannot be changed after creation.
The workflow phase this template is used in.
Leave as "All Types" for generic templates.
Leave as "All Subject Types" for generic templates.
Lower numbers appear first in selection lists.
Inactive templates won't appear in selection lists.
Available Placeholders
Subject Info:
{{SubjectName}}- Data subject name{{SubjectEmail}}- Subject email{{SubjectType}}- Type of subject
Request Info:
{{TicketNumber}}- Request ticket{{RightType}}- GDPR right type{{DeadlineDate}}- Response deadline{{ReceivedDate}}- Request date
Company Info:
{{CompanyName}}- Brand name{{DpoEmail}}- DPO contact{{PrivacyPortalUrl}}- Portal link
Available Translations
| Language | Subject | Default | Last Modified | Actions |
|---|---|---|---|---|
| 🇬🇧 EN (en-GB) | Internal Communication - Ticket {{TicketNumber}} | 30/11/2025 15:29 |
|
|
| 🇫🇷 FR (fr-FR) | Communication Interne - Ticket {{TicketNumber}} | 30/11/2025 15:29 |
|
|
| 🇮🇹 IT (it-IT) | Comunicazione Interna - Ticket {{TicketNumber}} | Default | 30/11/2025 15:29 |
|
Tips
- Each template should have at least Italian (IT) and English (EN) translations.
- The default translation is used when the requested language is not available.
- Keep placeholders like
{{SubjectName}}unchanged across all translations.
Subject:
Internal Communication - Ticket {{TicketNumber}}
Email Body
The following GDPR request has been forwarded to your unit for handling:
Ticket: {{TicketNumber}}
Requester: {{SubjectName}}
Request Type: {{RightType}}
Deadline: {{DeadlineDate}}
Required Action:
{{ActionRequired}}
Please provide a response by {{ResponseDeadline}}.
Note: This preview shows the template with placeholder names.
In actual use, placeholders will be replaced with real data from the request.